Jewelry Return and Replacement Policy

 

If for any reason you are not satisfied with your purchase, you may return it within 30 days of purchase to
BestMonogramNecklace.com We will credit your original method of payment, excluding delivery charges.
Please note that on all returned and canceled orders of personalized items there is a 30% restocking fee of item price.
 

Your satisfaction is important for us!

If for any reason you are not satisfied with your purchase,You may return it within 30 days of purchase.
Please let us know first by e-mail at: bestmonogramnecklace@gmail.com
Only after receiving our approval, please send jewelry back, item should be pack in original jewelry box, inside bubble envelope,
on the same way you received it.
Only after we receive it, and inspect the item, we will make refund to the same payment method was on your order.
Refund usually made within 1 week after receiving your order back.
We will refund item price excluding shipping cost (For free shipping orders, we charge 5$ on shipping cost was made to you, when you return the item).
We will not refund any shipping cost for returning item back.
Please note that on all returned and canceled orders of personalized items there is a 30% restocking fee of item price.

We aren't responsible to package lost when return, therefore we recommend adding insurance to shipping.
We are not responsible for goods which do not receive or that is not returned in accordance with these terms

Return Address:

Best monogram necklace
P.O. BOX 5043
Kriat Chanz
Nethania, Israel

For additional information, visit the Website Terms and Conditions.

More info on our customer service policy here - Customer Service